Detection classification error causing False Positives
Incident Report for Cyren Cloud
Resolved
Due to a bad proactive pattern deployed, many emails were incorrectly classified as spam.
The offending pattern which was in place between approximately 11:00 UTC and 13:30 UTC, has been deleted.

In order to expedite the removal of the pattern from the local cache please perform the following steps:
1) Shutdown ctasd
2) Remove ct*.dat files from temp folder
3) Restart ctasd
Posted Sep 15, 2022 - 13:45 UTC