Migration of Seoul data center (shutdown of old infrastructure)
Scheduled Maintenance Report for Cyren Cloud
Completed
The scheduled maintenance has been completed.
Posted about 2 months ago. Aug 01, 2019 - 01:00 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted about 2 months ago. Aug 01, 2019 - 00:00 UTC
Scheduled
In order to enable farther growth and scalability of our data center in Seoul, Korea, we are going to migrate it to a new infrastructure.

The new infrastructure is available already and the old infrastructure will be shut down on August 1st, 2019.

No action is required for Cyren Web Security service customers using automatic configuration through PAC file.

Cyren DNS Security customers and Cyren Web Security customers relying on IP addresses will need to update their configuration as follows.

In order to find the correct IP address, run the "ping" command to resolve the closest Cyren data center IP addresses:

ping wn1.cpsserv.com
ping wn2.cpsserv.com
ping wn3.cpsserv.com

The old IP address for the Seoul data center is 202.147.11.202 and should no longer be in use. The new IP address is 52.141.33.44.

The failure to update your configuration on time may result in service disruption.

If you have any questions please contact Cyren Support team.
Posted 3 months ago. Jul 02, 2019 - 11:04 UTC
This scheduled maintenance affected: Cyren Cloud Security (Web Security, DNS Security).