Shutdown of Spanish and Italian data centers
Scheduled Maintenance Report for Cyren Cloud
Completed
The scheduled maintenance has been completed.
Posted Aug 26, 2019 - 01:00 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Aug 25, 2019 - 21:00 UTC
Scheduled
Recently we migrated some of our facilities to new infrastructures as part of our ongoing data center service improvement plan. As part of that plan we have decided to decommission the Spanish and Italian data centers. Both data centers will be shut down on August 26th, 2019.

No action is required for Cyren Web Security service customers using automatic configuration through PAC file.

Cyren DNS Security customers and Cyren Web Security customers relying on IP addresses will need to update their configuration as follows.

In order to find the correct IP address, run the "nslookup" command to resolve the closest Cyren data center IP addresses:

nslookup wn1.cpsserv.com
nslookup wn2.cpsserv.com
nslookup wn3.cpsserv.com

The IP addresses for the data centers are as follows and should no longer be used:

Spain: 77.67.62.67
Italy: 77.67.62.123

Failure to update your configuration on time may result in service disruption.

If you have any questions please contact Cyren Support (support@cyren.com).
Posted Aug 20, 2019 - 07:59 UTC
This scheduled maintenance affected: Cyren Cloud Security (Web Security, DNS Security).