Migration of Hong Kong data center (shutdown of old infrastructure)
Scheduled Maintenance Report for Cyren Cloud
The scheduled maintenance has been completed.
Posted Sep 25, 2020 - 01:00 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 24, 2020 - 21:00 UTC
In order to improve scalability and stability of our data center in Hong Kong we are going to migrate it to a new infrastructure.

The new infrastructure is available already and the old infrastructure will be shut down on September 25th, 2020.

No action is required for Cyren Web Security service customers using automatic configuration through PAC file.

Cyren DNS Security customers and Cyren Web Security customers relying on IP addresses will need to update their configuration as follows.

In order to find the correct IP address, run the "nslookup" command to resolve the closest Cyren data center IP addresses:

nslookup wn1.cpsserv.com
nslookup wn2.cpsserv.com
nslookup wn3.cpsserv.com

The old IP address for the data center in Hong Kong is and should no longer be in use. The new IP address is

The failure to update your configuration on time may result in service disruption.

If you have any questions please contact Cyren Support team.
Posted Aug 12, 2020 - 07:26 UTC
This scheduled maintenance affected: Cyren Cloud Security (Web Security, DNS Security).