Migration of Tokyo data center (shutdown of old infrastructure)
Scheduled Maintenance Report for Cyren Cloud
Completed
The scheduled maintenance has been completed.
Posted 4 months ago. Jun 14, 2019 - 00:00 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted 4 months ago. Jun 13, 2019 - 21:00 UTC
Scheduled
In order to enable farther growth and scalability of our data center in Tokyo, Japan, we are going to migrate it to a new infrastructure. The new infrastructure will be available as of June 9th, 2019, and the old infrastructure will be shut down on June 14th.

No action is required for Cyren Web Security service customers using automatic configuration through PAC file.

Cyren DNS Security customers and Cyren Web Security customers relying on IP addresses will need to update their configuration as follows.

In order to find the correct IP address, run the "ping" command to resolve the closest Cyren data center IP addresses:

ping wn1.cpsserv.com
ping wn2.cpsserv.com
ping wn3.cpsserv.com

The old IP address for the Tokyo data center is 202.147.4.251 and should no longer be in use. The new IP address is 23.100.99.98.

The failure to update your configuration on time may result in service disruption.

If you have any questions please contact Cyren Support team.
Posted 5 months ago. Jun 05, 2019 - 12:47 UTC
This scheduled maintenance affected: Cyren Cloud Security (Web Security, DNS Security).