All Systems Operational
Cyren Cloud Security Operational
DNS Security Operational
Email Security Operational
Admin Portal Operational
API Operational
Cyren Inbox Security Operational
Admin Portal Operational
Outlook Add-In Operational
Remediation Operational
Email Processing Operational
Threat Intelligence Services Operational
URL Filtering Operational
Anti-Spam Operational
Malware Attack Detection Operational
IP Reputation Operational
Anti-Malware Operational
ThreatLookup API Operational
Intelligence Feeds Operational
IP Reputation Operational
Phishing Operational
Malware URL Operational
Malware File Operational
myEleven Operational
Email Security Operational
Admin Portal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 19, 2021

No incidents reported today.

Jun 18, 2021
Resolved - The rate limiting of our outbound email traffic has stopped. E-Mails that were stuck in the queue because of this issue have been delivered during the night and mail-flow to Gmail is now back to normal.
Jun 18, 07:17 UTC
Identified - We have identified the cause for the throttling and have implemented a solution to stop the flow of offending emails to Google.
Jun 17, 17:00 UTC
Investigating - We are aware of an issue affecting our outbound delivery to Gmail addresses with an error being returned that some of our Outbound IPs have been temporarily rate limited.

This issue is currently under investigation.
Jun 17, 16:27 UTC
Jun 17, 2021
Jun 16, 2021

No incidents reported.

Jun 15, 2021

No incidents reported.

Jun 14, 2021

No incidents reported.

Jun 13, 2021

No incidents reported.

Jun 12, 2021

No incidents reported.

Jun 11, 2021
Completed - The maintenance has been completed.
Jun 11, 22:25 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 18:32 UTC
Scheduled - We will be undergoing an urgent maintenance activity on the Cyren Inbox Security production environment.
The maintenance is to process affected transactions that were not processed during the AWS outage issue reported yesterday.

During the maintenance window, customers might experience the following issues:
- Users might experience button scan timeouts
- Processing of incoming emails will be delayed by a few minutes
Jun 11, 13:58 UTC
Resolved - This incident has been resolved.
Jun 11, 14:00 UTC
Monitoring - The issue has been resolved and the system is catching up with email processing. We are monitoring the situation.
Jun 11, 01:00 UTC
Identified - We have identified an issue which causes delays with email processing by Cyren Inbox Security as of 20:18 UTC.
Jun 10, 23:58 UTC
Jun 10, 2021
Jun 9, 2021

No incidents reported.

Jun 8, 2021

No incidents reported.

Jun 7, 2021
Resolved - This incident has been resolved.
Jun 7, 17:05 UTC
Investigating - We identified an issue with the ThreatLookup service in our European data center which started on June 6 at 23:30 UTC.
The processing of newly uploaded files has stopped but hash checks are still working correctly.
We are working to resolve the issue.
Jun 7, 11:21 UTC
Jun 6, 2021

No incidents reported.

Jun 5, 2021

No incidents reported.