All Systems Operational
Cyren Cloud Security Operational
Web Security   Operational
DNS Security   Operational
Email Security   Operational
Admin Portal   Operational
API   Operational
Threat Intelligence Services Operational
URL Filtering   Operational
Anti-Spam   Operational
Malware Attack Detection   Operational
IP Reputation   Operational
Anti-Malware   Operational
Intelligence Feeds Operational
IP Reputation   Operational
Phishing   Operational
myEleven Operational
Email Security   Operational
Admin Portal   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Cyren will perform a mandatory infrastructure upgrade for the compliance of the GDPR regulations.
During the maintenance window all Cyren Cloud Security portal reports shall be stored and will be updated only after the maintenance window.
Other services shall not be affected.
Posted on Jun 20, 12:02 UTC
Past Incidents
Jun 22, 2018

No incidents reported today.

Jun 21, 2018

No incidents reported.

Jun 20, 2018

No incidents reported.

Jun 19, 2018

No incidents reported.

Jun 18, 2018
Resolved - The issue has been confirmed as resolved with the release of definition version 201806181705 at 18:14 UTC.

Root cause analysis (RCA) will be available within several days. Please contact Cyren support to receive a copy of the RCA document.
Jun 18, 18:35 UTC
Update - The definition version 201806181408, available since 15:21 UTC, has proven defective.
Jun 18, 16:26 UTC
Update - Cyren Cloud Security Email customers using dual-engine protection will be protected by a single detection engine until the new definition updates will become available.
Jun 18, 15:59 UTC
Identified - Two recently released Anti-Malware definition updates were found to be defective. The problem has been identified and new definition files will be released shortly.

The defect affects Cyren Anti-Malware versions 6.0 only and may result in errors during scanning. Versions 5.4.x are not affected.

The following definition versions have proven defective:
201806181217, available at 13:34 UTC
201806181323, available at 14:45 UTC
Jun 18, 15:09 UTC
Jun 17, 2018

No incidents reported.

Jun 16, 2018

No incidents reported.

Jun 15, 2018

No incidents reported.

Jun 14, 2018

No incidents reported.

Jun 13, 2018

No incidents reported.

Jun 12, 2018

No incidents reported.

Jun 11, 2018

No incidents reported.

Jun 10, 2018

No incidents reported.

Jun 9, 2018

No incidents reported.

Jun 8, 2018

No incidents reported.