All Systems Operational
Cyren Cloud Security Operational
Web Security   Operational
DNS Security   Operational
Email Security   Operational
Admin Portal   Operational
API   Operational
Threat Intelligence Services Operational
URL Filtering   Operational
Anti-Spam   Operational
Malware Attack Detection   Operational
IP Reputation   Operational
Anti-Malware   Operational
Intelligence Feeds Operational
IP Reputation   Operational
Phishing   Operational
myEleven Operational
Email Security   Operational
Admin Portal   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 21, 2018

No incidents reported today.

Oct 20, 2018

No incidents reported.

Oct 19, 2018

No incidents reported.

Oct 18, 2018
Resolved - This incident has been resolved.
Oct 18, 08:53 UTC
Investigating - We are experiencing a performance issue with regards access to the Admin Portal which we are currently investigating.
Oct 18, 08:37 UTC
Oct 17, 2018

No incidents reported.

Oct 16, 2018

No incidents reported.

Oct 15, 2018

No incidents reported.

Oct 14, 2018

No incidents reported.

Oct 13, 2018

No incidents reported.

Oct 12, 2018

No incidents reported.

Oct 11, 2018

No incidents reported.

Oct 10, 2018

No incidents reported.

Oct 9, 2018
Resolved - This incident has been resolved.
Oct 9, 20:00 UTC
Update - We are still investigating the issue to identify the root cause.

Delays to the Web activity logs being available continue, but we are working hard to resolve this promptly.
Oct 9, 14:02 UTC
Investigating - We are experiencing an issue with web traffic log distribution. As such customers may be experiencing a delay with regards to the available web report data.

We are working to process the backlog of web log data as quickly as is possible.
Oct 9, 10:51 UTC
Oct 8, 2018
Resolved - This incident has been resolved.
Oct 8, 13:59 UTC
Identified - A fix for the issue has been identified and is currently being verified. We aim to have this deployed to production as quickly as possible.
Oct 8, 11:43 UTC
Investigating - We are currently observing an issue with our Cyren Cloud Security admin portal. Until the issue is solved we recommend not to perform any configuration changes.

The issue is under investigation.
Oct 8, 09:36 UTC
Oct 7, 2018
Completed - The scheduled maintenance has been completed.
Oct 7, 14:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 7, 13:00 UTC
Scheduled - During the maintenance, we are going to perform an upgrade of the internet lines in one of our German data centers. We anticipate a very short (<1 minute) interruption to services within this data center.
Oct 4, 13:45 UTC
Completed - The scheduled maintenance has been completed.
Oct 7, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 7, 05:00 UTC
Scheduled - During the maintenance, we will be upgrading the hardware of one of our back-end database servers. The following services will be affected for no longer than 3 hours:
- Categorization of new URLs, and/or changes to categorization of existing URLs, will become effective at the end of the maintenance.
- Existing URL categorization response will continue to operate normally.
Oct 2, 12:31 UTC
Completed - The scheduled maintenance has been completed.
Oct 7, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 7, 07:00 UTC
Scheduled - During the maintenance, we are going to perform an upgrade on the back-end database servers in one of our US data centers. The Cyren Cloud Security admin portal will not be available while all other Cyren production systems will remain fully functional.
Oct 4, 13:46 UTC