Cyren Cloud Status

All Systems Operational

Cyren Cloud Security Operational

DNS Security Operational

Email Security Operational

Admin Portal Operational

API Operational

Cyren Inbox Security Operational

Admin Portal Operational

Outlook Add-In Operational

Remediation Operational

Threat Intelligence Services Operational

URL Filtering Operational

Anti-Spam Operational

Malware Attack Detection Operational

IP Reputation Operational

Anti-Malware Operational

ThreatLookup API Operational

Intelligence Feeds Operational

IP Reputation Operational

Phishing Operational

Malware URL Operational

Malware File Operational

myEleven Operational

Email Security Operational

Admin Portal Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Apr 19, 2021

No incidents reported today.

Apr 18, 2021

Reclassification and URL miscategorization API update

Completed - The scheduled maintenance has been completed.
Apr 18, 08:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 18, 07:00 UTC

Scheduled - We will be performing an update to our reclassification and URL miscategorization API during this time.

No customer impact is anticipated.
Apr 13, 12:55 UTC

Apr 17, 2021

No incidents reported.

Apr 16, 2021

No incidents reported.

Apr 15, 2021

No incidents reported.

Apr 14, 2021

No incidents reported.

Apr 13, 2021

No incidents reported.

Apr 12, 2021

No incidents reported.

Apr 11, 2021

No incidents reported.

Apr 10, 2021

No incidents reported.

Apr 9, 2021

No incidents reported.

Apr 8, 2021

ThreatLookup Service in EU

Completed - The scheduled maintenance has been completed.
Apr 8, 14:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 8, 11:00 UTC

Scheduled - We will be performing maintenance on the ThreatLookup service backend during this time.

Minimal customer impact is anticipated with the possibility that some requests to the ThreatLookup service may fail during the maintenance window.
Mar 31, 09:13 UTC

Apr 7, 2021

No incidents reported.

Apr 6, 2021

No incidents reported.

Apr 5, 2021

Delay in detection data update

Resolved - This incident has been resolved.
Apr 5, 13:24 UTC

Monitoring - A fix has been implemented and the systems are getting back to normal. We are monitoring the status.
Apr 5, 04:56 UTC

Identified - The issue has been identified and a fix is being implemented.
Apr 5, 00:20 UTC

Investigating - We are investigating a backend system issue that causes delays in detection data update across multiple services.
Apr 4, 23:43 UTC