Cyren Cloud Status

All Systems Operational

Cyren Cloud Security Operational

Web Security Operational

DNS Security Operational

Email Security Operational

Admin Portal Operational

API Operational

Threat Intelligence Services Operational

URL Filtering Operational

Anti-Spam Operational

Malware Attack Detection Operational

IP Reputation Operational

Anti-Malware Operational

Intelligence Feeds Operational

IP Reputation Operational

Phishing Operational

myEleven Operational

Email Security Operational

Admin Portal Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Oct 21, 2018

No incidents reported today.

Oct 20, 2018

No incidents reported.

Oct 19, 2018

No incidents reported.

Oct 18, 2018

Service Alert for Cyren Cloud Security

Resolved - This incident has been resolved.
Oct 18, 08:53 UTC

Investigating - We are experiencing a performance issue with regards access to the Admin Portal which we are currently investigating.
Oct 18, 08:37 UTC

Oct 17, 2018

No incidents reported.

Oct 16, 2018

No incidents reported.

Oct 15, 2018

No incidents reported.

Oct 14, 2018

No incidents reported.

Oct 13, 2018

No incidents reported.

Oct 12, 2018

No incidents reported.

Oct 11, 2018

No incidents reported.

Oct 10, 2018

No incidents reported.

Oct 9, 2018

Service Alert for Cyren Cloud Security

Resolved - This incident has been resolved.
Oct 9, 20:00 UTC

Update - We are still investigating the issue to identify the root cause.

Delays to the Web activity logs being available continue, but we are working hard to resolve this promptly.
Oct 9, 14:02 UTC

Investigating - We are experiencing an issue with web traffic log distribution. As such customers may be experiencing a delay with regards to the available web report data.

We are working to process the backlog of web log data as quickly as is possible.
Oct 9, 10:51 UTC

Oct 8, 2018

Service Alert for Cyren Cloud Security

Resolved - This incident has been resolved.
Oct 8, 13:59 UTC

Identified - A fix for the issue has been identified and is currently being verified. We aim to have this deployed to production as quickly as possible.
Oct 8, 11:43 UTC

Investigating - We are currently observing an issue with our Cyren Cloud Security admin portal. Until the issue is solved we recommend not to perform any configuration changes.

The issue is under investigation.
Oct 8, 09:36 UTC

Oct 7, 2018

Network upgrade in German data center

Completed - The scheduled maintenance has been completed.
Oct 7, 14:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 7, 13:00 UTC

Scheduled - During the maintenance, we are going to perform an upgrade of the internet lines in one of our German data centers. We anticipate a very short (<1 minute) interruption to services within this data center.
Oct 4, 13:45 UTC

Hardware upgrade in US data center (Sunnyvale, CA)

Completed - The scheduled maintenance has been completed.
Oct 7, 09:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 7, 05:00 UTC

Scheduled - During the maintenance, we will be upgrading the hardware of one of our back-end database servers. The following services will be affected for no longer than 3 hours:
- Categorization of new URLs, and/or changes to categorization of existing URLs, will become effective at the end of the maintenance.
- Existing URL categorization response will continue to operate normally.
Oct 2, 12:31 UTC

Infrastructure upgrade with downtime of Cyren Cloud Security admin portal

Completed - The scheduled maintenance has been completed.
Oct 7, 08:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 7, 07:00 UTC

Scheduled - During the maintenance, we are going to perform an upgrade on the back-end database servers in one of our US data centers. The Cyren Cloud Security admin portal will not be available while all other Cyren production systems will remain fully functional.
Oct 4, 13:46 UTC